I have purchased numerous items from QVC, and have noticed that all of them had some kind of damage.
     I recently got some insider information from a client of mine, who I will not name. According to my source, who is employed by a major electronics company, when the company is producing their product to be sold at QVC, parts are of lesser quality. 
     I have bought a Bissel 3 in 1 steam mop, which I had to have replaced 4 times within the time allotted under the warranty. 
    Then I bought an Ipod 4th Generation, which was damaged as well. Unfortunately for me neither QVC, nor Apple would take any responsibility for the damaged product.
     The last item I purchased from them which was less then perfect was WEN, hair products. I started using WEN, when my sister in law, gave me hers because she didn't like it. I fell in love with it, it truly is wonderful, but pricy.
     I figured I would buy it from QVC, for a better price, it was cheaper by far, but I got what I paid for.The QVC version is noticeably watered down.